Returns Policy

At Thebestcoupleshirts, operated by Jonathan Francois LLC, we understand that sometimes returns are necessary, and we are committed to making the process as smooth as possible.

If you need to return an item, please contact our support team via our “Contact Us” page or email us at [email protected] within 180 days of receiving your product. For a quicker resolution, please include your name as it appears on the order, your order number, a detailed description of the issue, photos illustrating the problem, and your preference for a replacement or refund.

Please note that we are not responsible for customer errors such as spelling or grammatical mistakes, problems with original images, or other ordering issues. We advise you to review your order carefully before finalizing your purchase.

We accept returns for non-sale items within 180 days of your order’s receipt. Any items being returned or exchanged must be in their original condition—unwashed, unworn, with tags attached—and accompanied by a sales receipt.

For damaged or defective products, we offer free returns, meaning the return shipping cost is $0.00.

Once you have contacted us at [email protected] and received an approved return address, please follow these steps to complete the process:

1. Prepare Your Return Package: Include a printout of your purchase confirmation email along with all items you are returning.
2. Ship the Package: Use your local post office or a courier service to send the package to the provided return address. Please supply us with the tracking number from your chosen shipping service.
3. Confirmation: Once we receive your return, you will be notified via email confirming receipt, and you will receive further communication regarding the approval or denial of your refund request.

Your satisfaction is our top priority. If you have any questions or need further assistance with your return, please do not hesitate to reach out through our “Contact Us” page. We are here to help.